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Colorado Springs Delivery Ice Cream Dessert Shops First off, the employee s and owner (Amanda) of Sugar Plum are all great, friendly people. That being said, they do have flaws that now that I m aware of, I would avoid using them for any future. more >First off, the employee s and owner (Amanda) of Sugar Plum are all great, friendly people. That being said, they do have flaws that now that I m aware of, I would avoid using them for any future cake/cupcake needs. Communication is not something that this shop is on top of, in my opinion. I called on Monday morning requesting a cake be made for my wife s birthday that Friday night. I asked if it was too quick of a turnaround and they said it shouldn t be a worry whatsoever for the cake I wanted which included a lot of detailing. I sent them through email all of the details I wanted on the cake including lots of photos and on Friday morning, I called to see how the cake was coming along and was informed that they had not received any of the information that I had sent them. They received emails from everyone else, just not me. Which I understand technology can suck but why wait until the morning of to tell Moncler Clothing Sales me and on top of that, I had to call them! The cake was clearly last minute and rushed and not on their list of priorities as they had wedding cakes to do that day because when I got there at 4pm, the time Moncler Kids Down Jacket Multiple Logo Sky Grey they said the cake would be done, it was not. Amanda was rushing out of the bakery to deliver wedding cakes and threw the task of finishing my cake on an employee who had no idea what was going on with my cake. I don t blame the employee but more so on Amanda and not being better prepared. I asked for specific details on the cake and the specific details were not done to my requests. The cake looked like something I could have done myself and I have never baked using fondant. Moncler Size Guide Overall, my wife ended up loving the cake and that s what matters most but when if you are expecting a detailed cake and excellent communication, this shop does not fit the bill. You have to stay on top of them, not the other way around. Amanda and her staff are lovely and friendly and easy to deal with but I would go else where, personally. I d give them as employee s a 9 out of 10, a 6 out of 10 cake designing and 2 out of 10 on communication.